Return & Exchange Policy

Effective Date: 26 September 2025

Welcome to Shree Khodiyar Krupa Handloom. We take pride in providing high-quality handloom products. This Return & Refund Policy outlines the procedures for returning products and requesting refunds.

1. Returns Eligibility
We accept returns under the following conditions:

  • The item must be unused, unwashed, and in its original condition with all tags intact.

  • Returns must be requested within 7 days from the date of delivery.

2. Non-Returnable Items

  • Items damaged due to improper use or handling by the customer.

  • Items sold during clearance or special promotions (unless defective).

3. How to Initiate a Return
To request a return:

  1. Email us at onlineskkh@gmail.com with your order number and reason for the return.

  2. Our team will respond within 48 hours with return instructions.

  3. Pack the item securely in its original packaging. Include all tags, accessories, and original invoices.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or damaged.

  • We recommend using a trackable shipping service for returns.

5. Refunds

  • Refunds will be credited within 7–10 business days after we receive the returned item and inspect it.

  • Refunds will be issued to the original payment method.

  • Shipping charges, if applicable, are non-refundable unless the return is due to a defective or incorrect item.

6. Exchanges

  • Exchanges are possible only for items of the same type and value, subject to availability.

  • Contact us at onlineskkh@gmail.com to initiate an exchange.

  • If approved the exchanged or replaced product will be delivered within 14 days.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please email us within 48 hours of delivery with photos of the damage.

  • We will arrange for a replacement or full refund.

8. Contact Us
For any questions or assistance regarding returns and refunds: